Bryn Mawr Hospital

Campus map

Bryn Mawr Hospital spans 11 buildings, with the hospital divided into seven wings to help you find your way.

Download our campus map (PDF)

Parking garages are located at either end of the campus (buildings 8 and 9) and valet service is available at the main hospital entrance (building 1).

New routes

• Blue hallways: Used to navigate to destinations in the new pavilion.
• Green hallways: Used to navigate to destinations or access elevators in the existing hospital.
• Neutral/gray hallways: Used to identify areas that are not on the main circulation routes.

Patient room numbers

• Pavilion patient rooms: four digits (i.e., 2438-2450)
• Existing hospital patient rooms: three digits (i.e., 532 - 549)

New public elevator names

• Atrium elevator: Formerly Public elevator in the new pavilion
• Bryn Mawr elevator: Formerly A/C elevator
• Rotunda elevator: Formerly B Wing elevator
• Gerhard elevator: Formerly D Wing elevator
• Central elevator: Formerly E Wing elevator

Parking

Parking locations

Parking garages, valet parking and metered lots are all available.

Self-parking is available in both garages (Old Lancaster Garage and Bryn Mawr Ave Garage) and in metered lots surrounding the campus. Valet parking is available at the Warden Lobby hospital entrance on Old Lancaster Ave from 5:30 a.m. to 9 p.m.

The Emergency Department lot is intended for Emergency Department patients only. This lot is located at 130 South Bryn Mawr Avenue, Bryn Mawr, PA 19010.

All oversized vehicles are directed to use the valet service at the Warden Lobby. Old Lancaster Road Garages entries and exits are all 6' 7" including all annexes, entry and exits. Bryn Mawr Avenue Garage entry and exits are 6' 11".

Parking payment and discounts

All campus parking garages will accept electronic payment only. No cash is accepted for parking. Only credit or debit cards can be used for payment.

Discounts for seniors, veterans and those with a disability are available with a valid ID. These discounts must be obtained from Greeter/Hospitality desks. These desks are located in Warden and Bryn Mawr Ave Lobbies.

All self-parkers (non-employees) must keep their ticket for any payment, clinical validations or standard discounts (Senior, ADA or Veteran).

Payment can be made in the lane upon exiting the garage, however, the use of a pay station in advance will decrease garage exit times. Pay stations are located at:

• Bryn Mawr Ave Garage
• Old Lancaster Road Garage at Bridge level
• Old Lancaster Road Garage at street level entry into the hospital 

Public transportation

• By train: From Philadelphia’s 30th Street Station, Suburban Station or Market East Station, take SEPTA’s Regional Rail Paoli/Thorndale Line to Bryn Mawr. From the Bryn Mawr station, it’s a five-minute walk across Lancaster Avenue and two blocks on South Bryn Mawr Avenue to the Hospital. From stops along the length of U.S. Route 30 from Philadelphia to Paoli, it’s possible to catch the 105 bus; ask a SEPTA official or look for the sign marking the stop.
• By subway and bus: Take the Market-Frankford Elevated line to the 69th Street terminal, and transfer to the 105 bus to Bryn Mawr. The 105 bus travels along Lancaster Avenue (US Route 30) from Paoli to Center City.

Visitor hours

Patients are permitted to have visitors from 8 a.m. to 9 p.m., Monday through Sunday, as long as it is not disruptive to their healing. Patients are permitted to have two visitors at a time, and visitors are allowed to swap out throughout the day. Visitors can request to stay overnight with patients. Children below the age of 12 must be accompanied by an adult.

Visitation is always at the discretion of the patient's care team. Main Line Health staff will facilitate this to the best of their ability and may need to limit or restrict visitors to protect the health, privacy and safety of the patient. The patient has the right to be made aware of any clinical limitations or restrictions.

Visitor amenities

• Lounges: You’re invited to use the lounge available on each patient floor as a quiet place to read or visit. In the psychiatry unit, visitors must remain in the living and dining room areas.
• Spiritual care and meditation room: Chaplains, who are spiritual care professionals, provide religious, spiritual and emotional support to persons of any or no religious tradition. Care includes empathetic listening, crisis or brief pastoral counseling, guided meditation, spiritual resources such as providing religious texts, supportive care surrounding difficult decisions, prayer and sacramental support. Chaplains are also able to help with special dietary needs related to faith, culture or tradition and can help patients honor rites and rituals specific to their own traditions. To talk with a spiritual care professional or to learn more about pastoral services, please call 484.337.3000. For your convenience and comfort, an interfaith prayer and meditation room is located on the first floor and is available 24 hours a day.
• ATM: For your convenience, an automated teller machine (ATM) is located near the cafeteria.
• Dining options: The cafeteria is located on the ground floor. The hours are as follows: Breakfast: 6:30–9:30 a.m.; Lunch: 11 a.m.–2 p.m.; Dinner: 5–7 p.m. (Grill closes at 6:30 p.m.); Snacks and Grab ‘N Go: 6:30 a.m.–7 p.m.
• Starbucks: located in the Atrium, is open Monday through Friday from 6:30 a.m. to 4 p.m.
  
• Vending machines: Vending machines offering beverages and snacks are located on the first floor near Labor & Delivery and second floor outside of Maternity.
• Gift shop: Located in the Warden Lobby on the ground floor, the Bryn Mawr Hospital Gift Shop carries a variety of giftware, flowers, cards, newspapers, magazines, snacks and personal convenience items. We gladly deliver to patient floors. All major credit cards are accepted. To contact the gift shop, call 484.337.3180. All proceeds support Bryn Mawr Hospital programs and services.
• Mail, flowers, balloons: Mail and packages will be delivered to patients by a hospital volunteer. Any mail received after discharge will be forwarded to your home address. Outgoing mail may be taken to the nursing station or given to your attending nurse. Postage stamps are available in the gift shop. If you wish to mail a loved one during their stay at Bryn Mawr, please put the patient’s full name and room number on the front of the envelope and address the parcel to: Bryn Mawr Hospital, 130 South Bryn Mawr Ave, Bryn Mawr, PA 19010. The florist delivers directly to patient rooms. However, flowers or plants are not allowed in intensive care units. Latex balloons are not allowed in the hospital because they can cause serious allergic reactions. Mylar (foil) balloons are allowed.

 As part of Main Line Health, we provide you the services of an exceptional team of highly skilled and dedicated individuals. While each staff member is a specialist in his or her chosen field, we all share a common commitment to your good health and well-being.

Providing a safe environment for patients, staff and the community is integral to our focus of delivering high-quality care. Main Line Health requires visitors to obtain a temporary visitor's badge from our Greeter Service Ambassadors located at the main entrance of our hospitals. A government-issued ID (state ID, driver's license, passport, etc.) is required to receive a visitor's badge.

View the Bryn Mawr Hospital Patient Guide (PDF)

Our staff is available to help you and your family with questions or complaints concerning your stay and to explain hospital policies and procedures. Main Line Health encourages you and your family to openly communicate with your physicians, nurses and other caregivers to resolve your questions and concerns. We want you and your family to feel comfortable raising questions, concerns, complaints or issues.

For assistance, contact the hospital's patient advocate at 484.337.3075.

Questions, concerns and complaints

To share your concerns, suggestions or experience with any Main Line Health hospital, please contact our Patient Relations Department by calling: 1.484.337.2662. You or your representative can also file by mail by sending your written grievance to Regulatory Department, Gerhard Building, 130 South Bryn Mawr Avenue, Bryn Mawr, PA 19010, fax to 1.484.337.2013, or email MLHPatientRelations@mlhs.org. Please note that this fax number is not to be used for medical record requests.

• Main number: 484.337.3000
• Billing department/customer service: 484.337.8905
• Blood Donor Center: 1.800.35.BLOOD (1.800.352.5669)
• Cashier: 484.337.8907 or 484.337.8908
• Chaplain: 484.337.3320
• Community education: 1.866.CALL.MLH (1.866.225.5654) or browse the events calendar online
• Emergency room: 484.337.3582
• Gift shop: 484.337.3180
• Home care services: 484.580.1500
• Hospital operator: Dial 0 from a hospital phone
• Interpreters: Dial 0 from a hospital phone
• Nutrition counseling services: 484.337.6065
• Patient guest relations navigator: 484.337.3075
• Patient information: 484.337.3248 or 484.337.3249
• Physician referral: 1.866.CALL.MLH (1.866.225.5654) or find a doctor online
• Radiology scheduling: 484.337.4500
• Security: 484.337.3170
• Social work: 484.337.3036
• Speech and hearing impaired calling assistance: Dial 0 from a hospital phone
• Volunteer office: 484.337.3058

When you’re in the hospital, it’s easy to miss the comforts of home. Our concierge suites, located in the new Bryn Mawr Hospital Patient Pavilion, combine quality clinical care with personal amenities for a comfortable and convenient care experience. Our two-room suites offer an adjoining room, bathroom and dining area for family members and visitors.

Services and amenities for patients include:

• A selection of specially-prepared gourmet entrees
• Complimentary coffee and tea
• Freshly made cookies and milk delivered nightly
• Fine linens and ultra-soft robe and socks
• Deluxe toiletries
• Integrative services (including hand massage, aromatherapy and reiki)
• Flat-screen TV
• Daily flower delivery
• Daily Philadelphia Inquirer newspaper delivery
• Large wardrobe with lock
• Large windows with motorized blackout shades
• Access to spa services, restaurants and hotels

Accommodating family and visitors

We understand how important it is to have the people you love surrounding and supporting you during your hospital stay. Our concierge team promises to go to great lengths to ensure all your loved ones feel comfortable and cared for during your stay.

To learn more or to reserve a suite for yourself or a loved one, call 484.337.4767.

For Bryn Mawr Hospital’s youngest patients, the Lori Beth Brodsky Pediatric Wing has beautifully renovated rooms to make this a healing place for children and provide comfort for parents. With flat-screen televisions and video game systems as well as sleeping chairs for parents, the hallways, playroom, family nourishment room and nursing stations are upgraded for ultimate efficiency and patient safety. We’re happy to share that these improvements have allowed us to provide families with more comfort and convenience than ever before.

At Bryn Mawr Hospital in the western suburbs of Philadelphia, we collaborate with the pediatric experts of Children's Hospital of Philadelphia (CHOP) to provide optimal pediatric care that’s close to home. In the Bryn Mawr Hospital Pediatric Emergency Department (ED) and Lori Beth Brodsky Pediatric Wing, CHOP pediatricians with specialty training and experience in pediatric medicine provide compassionate care for children of all ages. They’re supported by Bryn Mawr Hospital pediatric nurses who are trained in pediatric advanced life support (PALS).

The unit has been named in loving memory of the daughter of longtime Main Line Health benefactor, Mrs. Barbara Brodsky.

Through Bryn Mawr Hospital's collaboration with the Jefferson Hospital for Neuroscience, the university-affiliated Neurointervention Program offers rapid access to advanced diagnostics and treatment options for stroke care.

Bryn Mawr Hospital has also collaborated with Children's Hospital of Philadelphia to provide round-the-clock care for the level III neonatal intensive care unit, inpatient pediatric unit and the pediatric emergency department. Through this affiliation, we’re able to connect patients with board-certified, fellowship-trained pediatric emergency medicine physicians.