EpicCare Link
Examples of those who can benefit from a Main Line Health EpicCare account include:
- Referring providers
- Referred to providers
- Post-acute care facilities
- Clinical and office support staff
Benefits of EpicCare Link include:
- Simple set up – Since this is a web-based program, EpicCare Link can be used even if your office has another type of electronic medical record system and doesn't require any additional software to be installed.
- Real-time patient updates – As soon as your patient's information is entered into their electronic medical record, the information is available to you. From appointments scheduled and medication lists to progress notes and imaging and lab results, the information you need is available anytime.
- Secure and private – EpicCare Link is HIPAA-compliant, so you your patient's privacy is always protected. Every member of your team approved for system will receive a personal login and system usage is also monitored to ensure there are no breaches in confidentiality.
Learn more by viewing our frequently asked questions about EpicCare Link.
How do I enroll and get started?
You can sign up for a Main Line Health EpicCare Link account in two easy steps:
- Contact the Main Line Health EpicCare Link team — Email LinkSupport@mlhs.org to request a contract which covers your responsibilities as a provider who will be accessing protected health information (PHI).
- Download the user enrollment form – Following the completion of the access agreement form, the final step to complete your application is to have your EpicCare Link site administrator complete the user enrollment form. You can download it to get started while waiting for the access agreement form to be approved, or the Main Line Health EpicCare Link system administrator will be contacting your site administrator to assist in completing this form after the access agreement is signed.
Once Main Line Health receives your completed user enrollment form, you will be notified of a date for training and turnover of the application.
Who can I contact for more information?
To learn more about Main Line Health EpicCare Link, please contact Lorraine Placido, system director of physician relations and recruitment, by emailing placidol@mlhs.org.
If you forgot your password or can't log in, please contact your site administrator for EpicCare Link. As a secondary option you can call the Main Line Health Help Desk at 484.596.4357 or you can email the Main Line Health EpicCare Link support team at linksupport@mlhs.org.
What is EpicCare link
How does EpicCare Link work?
EpicCare Link provides registered users with secure access to their patients’ electronic health record information and test results from Main Line Health.
How do I sign up for EpicCare Link?
To become a registered user and entity, please visit EpicCare Link web page to request access. The process entails completing an Access Agreement and User Enrollment Form.
Why do I need access?
- EpicCare Link can improve patient care by allowing you to view your patient’s clinical history, test results, reports and images.
- You will get real time notification when patients are admitted to a Main Line Health hospital or visit a Main Line Health Emergency Room.
What computer equiptment will I need
Is there a fee for using Main Line Health EpicCare Link?
Is training required to use EpicCare Link?
Can I share my EpicCare Link user name and password with someone else?
You are responsible for any activity that occurs using your user name and password. Even if you are called away from your computer and someone else is active with this information, you are responsible. If others in your clinic or department need EpicCare Link access, they can request their own account by contacting their EpicCare Link Site Administrator.
Does EpicCare Link help my practice attest to meaningful use?
Who should I contact if I am having problems accessing EpicCare Link?
If your Site Administrator cannot assist or resolve the issue they have direct access to the Main Line Health EpicCare Link System Administrator and your site administrator should contact us.